Privacy Policy

1. Who We Are

Bob Buys Homes Fast is a real estate investment business operated by Bob Gallaher, a sole proprietor based in Tyler, Texas ("we," "us," or "our"). We purchase mobile homes nationwide and single-family residential properties across East Texas. Our website is located at bobbuyshomesfast.com. You can reach us at gallaherb85@gmail.com.

2. Information We Collect

When you submit a cash offer request on our website, we collect:

• Full name
• Email address
• Phone number
• Property address
• Reason for selling (if provided)

We also collect standard technical data automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL. This data is collected through server logs and standard web analytics and is used only to improve our site.

3. How We Use Your Information

We use the information you submit to:

• Contact you to discuss a cash offer for your property
• Schedule a call or property walkthrough
• Send you follow-up communications related to your offer request
• Respond to questions you send us directly

We do not use your information for unrelated marketing and we do not sell your information to third parties.

4. Text Message Communications (SMS/MMS) — TCPA Consent

By submitting our contact form, you expressly consent to receive text messages (SMS and MMS) from Bob Buys Homes Fast at the phone number you provide. These messages may include:

• Initial response to your offer request
• Follow-up questions about your property
• Offer details and scheduling information
• Transactional updates related to your sale

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts will be sent.

For help: Reply HELP to any text message or email us at gallaherb85@gmail.com.

Consent to receive text messages is not a condition of any purchase or sale. You may opt out at any time without affecting your ability to receive a cash offer.

Mobile information sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors and suppliers in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies, Tracking Technologies, and Analytics

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. The categories of tracking we use are:

• Strictly necessary cookies: Required for the website to function (form submissions, page navigation, security). These cannot be turned off.
• Performance and analytics cookies: We use Vercel Analytics and may use Google Analytics to understand which pages visitors view, how they arrived, and how they navigate the site. These tools collect aggregated, anonymized data such as IP address, browser type, device type, pages visited, time on page, and referring URL.
• Functional cookies: Set by GoHighLevel's chat widget and form embed scripts to associate your form submission or chat session with a contact record in our CRM.
• Third-party scripts: Our pages load fonts from Google Fonts (which may set cookies), and our forms embed scripts from link.msgsndr.com (LeadConnector / GoHighLevel) which may set cookies for form-tracking and contact attribution.

Your choices: Most browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not function correctly. You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Do Not Track: Our website does not currently respond to Do Not Track (DNT) signals because no industry standard has been adopted.

No tracking of SMS opt-in data: The phone number, name, and consent information you provide through our website forms are stored only in our CRM (GoHighLevel) and are not shared with analytics providers, advertising networks, or any other third party for marketing purposes.

6. Service Providers and Data Processors

We use the following third-party service providers to operate our business. Each provider processes data only as directed by us and under their own privacy terms:

• GoHighLevel (HighLevel, Inc.) — Our CRM platform used to receive form submissions, manage contacts, send SMS and email communications, and schedule appointments. GoHighLevel's privacy policy is available at gohighlevel.com/privacy-policy.
• Vercel — Website hosting. Your IP address and browser data may be logged by Vercel's servers for security and performance purposes.
• Google Fonts — Font delivery. Google may log your IP address when fonts load on our site.

We do not sell, rent, or trade your personal information to any other third party.

7. Data Retention

We retain your contact information and offer-request details for as long as necessary to manage our business relationship with you. If a transaction is completed, we retain records as required by Texas real estate and tax law. If no transaction occurs and you request deletion, we will remove your information from our active systems within 30 days.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, email us at gallaherb85@gmail.com. We will respond within 30 days.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.

10. Security

We take reasonable measures to protect your information from unauthorized access. Our website is served over HTTPS. Form data is transmitted securely to our CRM platform. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

Bob Buys Homes Fast

Tyler, Texas (Smith County)

gallaherb85@gmail.com